Professional Journey
Experience
15+ years of experience across IT management, software development, academic research, and team leadership across diverse industries and educational institutions.
Senior Project Manager
IT Consultant · IT Specialist · IT Project Management
- Directed complex IT initiatives as Project Manager and Scrum Master, managing cross-functional teams of 30+ members in high-demand delivery environments.
- Executed Agile/Scrum activities including sprint planning, backlog refinement, retrospectives and daily coordination to ensure transparency and consistent delivery.
- Proactively assessed risks, communicated impacts and developed actionable mitigation strategies to protect project timelines and quality.
- Drove end-to-end release activities with stakeholders, ensuring smooth approvals and production transition.
- Strengthened alignment between business and technical teams with structured communication and clear progress tracking.
- Produced highly structured documentation such as project plans, user stories, acceptance criteria and technical specifications for operational continuity.
- Built strong stakeholder relationships through negotiation, expectation management and continuous communication.
- Encouraged continuous improvement, process optimization, and innovation within delivery teams.
- Represented the organization in conferences, business events and educational collaborations to promote achievements and share expertise.
Researcher & Trainer
Academic of IT · Chinese · Business
- Delivered instruction across a broad portfolio of Computer Science and Software Engineering courses, ensuring strong foundational and practical competencies for students.
- Taught diverse subjects including Data Structures & Algorithms, Database Management Systems, Web and Mobile Development, Database Programming, Web Design, System Architecture, Data Mining and Introductory Computational Linguistics.
- Extended academic expertise to cross-disciplinary teaching in Business and Chinese Language programs, supporting multi-faculty learning needs.
- Developed learning materials, lab manuals and digital content that support highly interactive and career-ready education.
Vietnam Offshore Team Manager
Vietnam Offshore Team Manager & Project Manager
- CrimsonWorks specializes in creating innovative software development processes and delivering technology solutions that drive positive business outcomes. Utilizing continuous integration, enabling clients to dynamically modify and customize software during development. Primary focus on .NET technologies, catering to Salesforce and Lark Suite partner requirements. Successfully executed projects, most exceeding 30 man-months in scale.
- Managed and delivered tasks and products, including specific adaptations based on user requirements from diverse international markets such as Singapore, Dubai, and Malaysia.
- Provided comprehensive support to all teams, particularly in technology aspects, while facilitating seamless interaction with the Singapore team and customers.
- Offered extensive support to team members on personal concerns, work environment, project comprehension, and technology-related aspects.
- Assisted the Singapore team in addressing and resolving technical and manpower issues, ensuring smooth project progression and team coordination.
- Engaged in recruitment activities and creation of recruitment advertisements to attract and hire top talent.
Project Manager
Mobile Applications Department — Innovation, Data-Sync, Retail, Security teams
- Spearheaded the development and strategic planning of new projects — software development, ERP implementations, and maintenance projects primarily from Japan.
- Oversaw and evaluated the performance of MySQL databases including comprehensive analysis, maintenance, stored procedures, triggers, and transactions.
- Actively engaged with clients to negotiate and secure agreements for new contracts.
- Served as Project Manager for the AEON POS project at AEON Center in Binh Duong Province, under AEON (one of Japan's largest corporations).
- Contributed to the maintenance and support of www.casec.jp, one of Japan's leading online TOEIC platforms since 2001.
IT Manager
IT Systems · Business Applications · Network Infrastructure
- Led the development of user requirements and project business strategies, focusing on construction projects — establishing and optimizing company operational processes and progress tracking.
- Spearheaded development of business applications using .NET architecture for website development, ensuring robust and scalable digital solutions.
- Oversaw construction and maintenance of network systems including LAN, WAN, SVN, email services, hosting, domain management, and antivirus on Windows OS.
- Developed web services for third-party integration, enhancing functionality and interoperability of digital platforms.
- Implemented mobile device solutions to facilitate effective communication between site locations, the office, and the factory.
Software Team Leader
Development Team Lead · Technology Strategy
- Actively involved in developing user requirements and shaping business strategies for AAA assurances, creating tailored software solutions for the assurance sector.
- Led development of business-oriented web applications using .NET architecture as the foundational framework.
- Proficient in Asp.net, C#, JavaScript, CSS, HTML, jQuery, and Ajax for building dynamic and responsive web applications.
- Conducted in-depth database analysis and constructed sophisticated stored procedures using SQL Server.
- Developed and integrated web services for third-party use, facilitating seamless data exchange and interoperability.
- Created comprehensive reports using Crystal Reports, providing valuable insights and data-driven decision-making tools.
- Designed and implemented the software system for the assurance company, streamlining processes and improving data security.
Team Leader
Development Team Lead · .NET Web Solutions
- Specialized in developing websites using the .NET architecture, ensuring robust and scalable digital solutions.
- Proficient in Asp.net, C#, JavaScript, CSS, HTML, jQuery, and Ajax — creating dynamic, responsive, and user-friendly web applications.
- Expertise in database management including creation and optimization of stored procedures.
- Skilled in developing and integrating web services, facilitating seamless data exchange and interoperability.
Project Manager
Construction · Architectural Projects · Urban Planning · Translation & Interpretation
- Provided key assistance to the Manager in organizing and managing meetings with customers, suppliers, and partners.
- Responsible for editing and translating documents and contracts among Chinese, English, and Vietnamese.
- Involved in refining and modifying details of architecture projects, contributing to precision and quality in project execution.
- Offered dedicated support to partners by providing additional information and clarifications.
- Handled communications and resolved matters related to government documentation and related procedures.
Project Manager
Construction · Urban Planning · Translation · Bidding · Materials
- Assisted the Manager in coordinating and managing meetings with clients, suppliers, and partners.
- Specialized in editing and translating documents and contracts across Chinese, English, and Vietnamese.
- Engaged in the meticulous modification of architectural project details, contributing to precision and excellence of outcomes.
- Provided comprehensive support to partners by supplying essential information and insights.
- Handled and efficiently resolved matters related to government documentation and associated requirements.
Project Manager
Civilization · Urban Planning · Factory · Translation · Construction Bidding
- Provided support to the Construction Manager in organizing and conducting meetings with clients.
- Oversaw the planning and execution of bidding activities for the company's construction projects.
- Specialized in editing and translating bidding documents and contracts among Chinese, English, and Vietnamese.
- Served as interpreter for managers during all business activities.
- Led the initiation of construction projects including new industrial parks, office buildings in Linh Trung Thu Duc District, supermarkets, and trade centers.
- Represented the manager in welcoming and hosting delegations from China.
Graphic Designer
Masking · Layout · Designing
- Specialized in masking, layout, and design, demonstrating strong creative and technical skills in visual composition.
- Excelled in team building and leadership, fostering a collaborative and productive team environment.
- Proficient in translating documents between Vietnamese and English.
- Acted as sports team leader, organizing and overseeing various activities and events beyond the workplace.
- Assisted the Art Director in conceptualizing ideas and managing different teams.
Office Interior & Graphic Designer
Office Interior Design · Graphic Design · Operations Management
- Specialized in Office Interior Design and Graphic Design, overseeing operational management of product assembly.
- Responsible for administering the IT system of the company, ensuring smooth functioning and security.
- Skilled in translating documents among Vietnamese, English, and Chinese.
- Prepared and edited purchasing contracts, ensuring accuracy and adherence to company standards.
- Engaged in seeking and negotiating with suppliers, securing the best terms and quality.
- Collaborated closely with the sales department, providing support in sales management.
- Led project management initiatives, ensuring projects are completed on time and within budget.
